Browser Specification
Screen Resolution
Using the support website
Request a log-in to the support website
Forgotten your Password
Reporting problems
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| Browser Specification |
For the best online experience, it is recommended that you view our website with a web browser that fully supports Java and JavaScript.
This website is best viewed using a browser that supports the capabilities of Microsoft Internet Explorer version 5.5 or higher, Mozilla FireFox 1.0 or higher and Netscape Navigator version 6.2 or higher. |
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| Screen Resolution |
| This site is best viewed at a monitor resolution of 1024 x 768 or greater. Resolution settings are normally found in the display menu (Control Panel - Display Properties on a Windows system, Control Panel - Monitor on a Mac). Under "Settings" on the Display Properties menu, use the resolution setting scroll bar to adjust your monitor to 1024 x 768 (or higher, depending on the size of your monitor), and click "Apply" to reset the display setting. If asked to confirm the new setting, click Yes, then OK. Also maximize your browser window if possible. |
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| Using the support website |
| To use IT8 support you need to have previously purchased a computer system from us or you have a business contract with us to gain access to our support website. |
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| Request a log-in to the support website |
| To request a log-in to the IT8 Support website please fill in the online application form located on the log-in page. |
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| Forgotten your Password |
| You can request a new password by email support@it8.co.uk with your username or receipt number. |
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| Reporting problems |
| If you find a broken link or receive an error message while using our site, please let us know immediately. You can send a message to us. We can respond more effectively if you provide (1) the address (URL) of the page you were trying to reach, (2) the URL of the preceding page (the one that contains the bad link), and (3) a copy of the exact error message that appeared on your screen. |
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